Analyst report Complimentary Forrester report: Top Research for CIOs: The Future of Work
With so much happening in the world today, the future of work might look like a moving target. However, there are a number of trends Forrester has identified that your organisation can use to plan for the future.
By Insight Editor / 11 Sep 2020 / Topics: Data and AI Modern workplace Featured Customer experience
In this report, Forrester discusses a number of innovation trends that will likely play a major role in shaping the new normal of the modern workplace.
Topics include:
- How automation and robotics will change the way we work
- Why employee experience will be critical to the success of modern businesses
- What investments are needed to prepare for new trends in the workplace
- How organisations can cultivate an adaptive workforce
“The future of work isn’t something that happens to you or your company; it’s something that you actively create.”
Engaged employees generate 81% higher customer satisfaction and half the employee turnover.
The future of work could require sisable investments outside the scope of technology.
Forrester predicts around 80% of jobs will be transformed by automation technologies by 2030.
Who is this report for?
CIOs are especially encouraged to read this report to better understand the impact of automation, employee experience and Artificial Intelligence (AI) in the workplace.
What will I learn?
This report will help you track current trends in the workplace so you can shape your organisation’s strategy for the future.
About Forrester
Forrester
Forrester Research is one of the most influential research and advisory firms in the world, working with business and technology leaders to develop customer-obsessed strategies that drive growth.
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