Device as a Service
Modernize your IT management strategy and improve employee satisfaction with a custom Device as a Service (DaaS) solution.
Device as a service for the modern workforce
IT departments are tasked with being ambitious in everything they do. In addition to each team’s unique IT needs, hybrid and work anywhere capabilities must now also be supported. Meanwhile, modernization that reduces complexity and total cost of ownership is an imperative that cannot be neglected.
Replacing legacy devices with DaaS is an easy win, providing a clear path to increased flexibility, efficiency and control. You’ll have the freedom to pay how you want and choose the right device and lifecycle services mix, so you can future-proof the business.
What can DaaS do for you?
Increase productivity and minimize downtime with proper lifecycle management.
Predictably control procurement and maintenance costs.
Delight employees with reliable devices and convenient options.
Scale as you grow and adjust your service based on device usage or business need.
Reduce internal IT staff workloads while supporting a hybrid IT environment.
Client story: Improving the employee experience
Aging devices and legacy lifecycle processes were interrupting day-to-day operations at a national quick service restaurant chain. The group adopted DaaS with Insight to bundle its tablet procurement, end-to-end lifecycle needs and UEM licensing for an estimated $20 per device, per month.
The new solution delivered:
- Increased employee productivity
- Simplified procurement processes
- Reduced deployment timelines
- Consistent support processes
How device as a service works
When you choose Insight for DaaS, you get bundled devices and services tailored to end-user personas. Real-time reporting and a dedicated service delivery manager will provide strategy and issue resolution every step of the way.
Explore each stage of the DaaS lifecycle:
Step 1: Select devices.
Every department, team and end user has unique technology needs. Our experts will guide you through each procurement step to ensure your organization provides best-fit solutions for every persona.
- Uses cases: We start by identifying each persona’s primary device use case.
- Specifications: Then, we map out the device specifications required for each use case.
- Recommendations: Our team selects devices that meet the outlined needs.
- Compare: We then evaluate each device option across the ecosystem to find the ideal choice at the right price.
Step 2: Customize with device lifecycle services.
We’ll help you select the right services mix from our end-to-end lifecycle offerings.
Configuration
Our integration services help you prepare devices to meet specific end-user needs.
- Cloud enrollment services
- Modern provisioning
- Traditional imaging
- Asset tagging
- Kitting
- Laser etching
Deployment
We help you get the right devices to the right location at the right time.
- Zero touch
- Remote end user assistance
- Managed onsite
Maintenance
With Insight, you get reliable, certified experts for maintenance and support services for every device.
- Device depot inventory
- Advanced exchange
- Device retrieval and refurbishment
- Repair services
- Warranty management
Refresh
When it’s time to retire devices, you can trust us to handle the logistics.
- End of lease processing
- Data erasure
- Drive destruction
- Device disposal and remarketing
Step 3: Choose how to pay.
- Upfront payment for a 12-month minimum of recurring services
- Per-month, per-device on a termed basis
We’ll be your guide.
The technology landscape is complex. And sometimes you need a navigator to help you determine the right direction. When questions arise, you can rely on your Insight Device as a Service team for strategic guidance.
We’re here to assist with:
- Software review
- Persona modeling
- Device utilization review
- OS configuration guidance
- Data migration and backup review
- Quarterly roadmap and environment review
The choice is yours.
We maintain deep relationships with multiple Original Equipment Manufacturers (OEMs) and software publishers to bring you the largest selection possible. From laptops, desktops and tablets to the latest mobile devices and applications, we offer technology from brands you trust.
Let’s do big things together.
Innovating is the only way to stay relevant in today’s uber-competitive market. Our unique approach and deep knowledge put you on the path to true innovation.